Choosing an attorney is a daunting process. There are a lot of us. We do all kinds of things to try to get your attention. Some of us have TV commercials where we talk about how hard we fight, awkwardly throw a football or maybe tug at your heart with stories of home town pride. Some of us send those annoying letters that you get after an accident. We use Billboards, print ads, cards, websites and any number of signs and sponsorships. We highlight our experience and we claim superior knowledge or competence. It really makes for a crowded and noisy marketplace with different and often confusing messages.
Im going to let you in on a little secret. Most attorneys who practice in a particular area of law are competent. They know the law. They have insurance. They follow the rules of ethics. So, the question to ask is not Who can handle my case?, but rather Who do I want to handle my case?. As with any profession, customer service is the thing that sets one firm apart from the next. I think the best way to choose an attorney is to meet with them. You want to see if the attorney is attentive to your case and truly listens to what you have to say. Are they clear about fees and what you should expect during the process of your case? Are you comfortable with the attorney?
At our firm, Willis Spangler Starling, we offer a free initial consultation for just those reasons. Our initial meetings with clients are almost always conducted by an attorney. We attempt to return calls in a timely fashion and our attorneys are happy to get on the phone with our clients. We discuss our fees and expectations up front and in writing so that we avoid misunderstanding later. We love our jobs and we put our best into every case. So give us a call or shoot us an email and set-up that consultation. Lets sit down and chat and see if we are the right firm for you.